One big mistake that a lot of health coaches and fitness professionals make is forgetting about their current clients while continuing to look for new ones…
Besides the fact that it’s much easier to keep a client a customer then try to find a new one, it’s just the right thing to do to continually build and foster a relationship with them…
Especially during the holiday season, it’s time to reevaluate how you are wowing your clients while thinking of holiday gifts for them…
Tune into today’s Integrative #HealthCoachSuccess 184 for all the details on improving client retention through better relationships – Enjoy the show and let us know what you thought
1. First Step First
Yes looking for new clients is important, but once they sign on that’s just the first step to developing a long lasting relationship
2.
One of the very best and easiest things you can do is just simply check in once a week or every other week with your clients to see how they are doing. Yes, it takes a couple minutes of your time but you will be one of the very few people in their life that’s actually asking how they are and that goes a long way.
3.
The gift does not have to be expensive, but purchasing your clients that you see on a regular basis, a holiday or birthday gift is just one extra step you can take to showing them how much you care, and that you are thinking of them.